Start with simple, secure checks when you cannot sign in or the app will not load.
Login checklist
- Confirm the username and password without sharing them.
- Check capitalization, spaces, and the selected keyboard.
- Restart the app and test a trusted connection.
- Use only a verified password-recovery or support route.
Read the complete login guide, forgotten login guide, and account security guide.
Security: We never need your password, payment details, or verification code.